Doxie One has been discontinued since 2017 and is now obsolete. Limited support is available on this help site. Click here for more information. Have another model? Click here for current Doxie product support.

Can I change the format of my scans?

By default, Doxie One saves scans as JPEG image files. If you access your scans directly without using the Doxie app, they'll all be JPEGs.

If you're asking this, you're likely not accessing your scans the way we designed it. Don't access the scans directly on Doxie’s SD card – instead, bring your scans into Doxie app. From Doxie’s software, there are options to save out scans as a PDF file, or a PDF with OCR. You can even “staple” multiple scans together into a single PDF file as well.