Why won't Doxie stop blinking?
Doxie’s light blinks rapidly when there’s an error condition.
Here’s how to troubleshoot:
- Doxie One requires an SD card to operate. Make sure it’s firmly inserted and unlocked.
- Try using another memory card. If you’re using a third-party SD card, make sure it’s compatible.
- The memory card may be full or somehow corrupted. You can try reformatting the memory (FAT32 format) to see if this corrects this issue. Note, however, that this will clear any scans in memory). Here’s instructions for formatting a drive:
- If you were scanning, there’s likely a paper jam. Wait until the scanner stops trying to scan, then press the power button. The paper will be returned to you. Flatten your sheet, adjust the paper guide, then try scanning again.
Still having trouble after following these steps? There might be some further issue with your Doxie. Contact Doxie Customer Care and we’ll get you fixed up.