Doxie Flip has been discontinued since 2020 and is now obsolete. Limited support is available on this help site. Click here for more information. Have another model? Click here for current Doxie product support.

My Doxie Flip is unresponsive after scanning.

If your Doxie Flip becomes frozen or unresponsive after you scan, this likely indicates a rather rare condition with the SD card.

We suggest replacing Doxie Flip's SD card - Doxie Flip will work with SD cards up to 32gb.