Doxie Go Original Series has been discontinued since 2017 and is now obsolete. Limited support is available on this help site. Click here for more information. Have a Doxie Go SE or another newer Doxie model? Click here for current Doxie product support.

Why won't Doxie stop blinking?

Doxie's light blinks rapidly when there's an error condition.

Here's how to troubleshoot:

Still having trouble after following these steps? There might be some further issue with your Doxie's memory. Contact Doxie Customer Care and we'll get you fixed up.