How does Doxie's warranty work?

Every new Doxie includes a one (1) year limited warranty for the original purchaser. Look in the box for detailed information.

If you think you need warranty service, contact Doxie Customer Care for expert assistance.

Factory refurbished warranty

Occasionally, Apparent offers factory refurbished Doxie models. These have a one (1) year warranty.

Out of warranty service

If your Doxie is out of warranty, or you damaged it, please contact Doxie Customer Care -- we're still happy to help.

If your scanner is in need of replacement, our informal policy is to replace out of warranty Doxie Q scanners for US$150. Proof of purchase is required, and this policy is subject to change without notice.