How do I reset my Doxie Q?

Doxie Q doesn't have a traditional "reset" function – if you're having trouble with Doxie Q, review our FAQs for help or ask Doxie Customer Care for expert assistance. Let us know what you're having trouble with and we'd be happy to help.

If your Doxie Q has become unresponsive (frozen), you can “reset” it by opening the inner cover and removing the battery for a couple of seconds.

There's a labeled reset switch on the back that's specific to the Wi-Fi feature only -- insert a paper clip and hold it down for 10 seconds to reset the Wi-Fi feature. This switch resets the Wi-Fi system to default settings, and is helpful for troubleshooting Wi-Fi issues. But, please note -- it is not a solution for any other type of issue you may be having with your Doxie.