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Need a hand with your Doxie Q? We're here to help!
First, do any of our Top Frequently Answered Questions apply?

  1. What's the difference between Doxie Q models?
  2. Doxie Q won't turn on or charge.
  3. How do I join Doxie Q to my home or office Wi-Fi network?
  4. How do I feed and scan with Doxie Q?
  5. Why am I seeing a “reinsert paper” error?
  6. Why is Doxie not grabbing and feeding my paper?
  7. How do I get my scans to feed straight?
  8. How do I scan mixed originals?
  9. Can Doxie scan double-sided documents?
  10. What do the error codes on the screen mean?
  11. How many pages can I put in the ADF?
  12. How do I turn the beeping off?
  13. How do I organize my scans?
  14. How do I fix a “The disk was not ejected properly” error?
  15. I'm getting an "OCR Initialization Error 126" when I launch Doxie's software.

If your question isn't listed above, pick a category below for more frequently answered questions. If you still can't find your answer on the next page, you'll find a direct link to contact Doxie Customer Care for expert personal assistance.