Doxie Go Original Series has been discontinued since 2017 and is now obsolete. Limited support is available on this help site. Click here for more information. Have a Doxie Go SE or another newer Doxie model? Click here for current Doxie product support.

Scanning Video

Insert paper to the left, face up, and level.

  1. Start by inserting your paper quickly, until it stops. Hold until Doxie grabs it. This is called prefeeding.
  2. For the best results prefeeding, support both sides of the page so the document is grabbed squarely.
  3. If you hear Doxie prefeed before you've fully inserted the page, remove it, and try again.
  4. Make sure you're feeding your page straight and level. Don't feed the page from a high angle.

Sometimes, with pages fresh out of a laser printer, there will be a bit of a curl to the end of the page. This might make feeding difficult for the first hour after printing. Turn the page around, and insert it from the other end. You can easily rotate scans within Doxie's software.

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