Doxie Go Original Series has been discontinued since 2017 and is now obsolete. Limited support is available on this help site. Click here for more information. Have a Doxie Go SE or another newer Doxie model? Click here for current Doxie product support.

The Doxie software won't download or is corrupt.

Sorry about that. Occasionally, users have trouble downloading our software via our distributed content network. Try these direct download links instead:

Mac

Download link: https://download.getdoxie.com/Doxie-3.3.dmg

Doxie is distributed in a disk image. Drag the Doxie app inside the disk to your Applications folder. You can then eject the disk image.

Windows

Download link: https://download.getdoxie.com/DoxieSetup-3.3.exe

Some Windows users report trouble installing when using the "Run" option from their browser to launch the installer. We recommend downloading the software package to your desktop, then running the installer from the desktop.

Save the installer package to your desktop (or Downloads folder). After it’s finished downloading, launch the installer. The installer package will be called “DoxieSetup” and will walk you through the rest of the install process.