Doxie Go Original Series has been discontinued since 2017 and is now obsolete. Limited support is available on this help site. Click here for more information. Have a Doxie Go SE or another newer Doxie model? Click here for current Doxie product support.

Get Help: Wi-Fi

  1. How do I connect via Wi-Fi and import scans?
  2. How do I join Doxie to my home or office network?
  3. What information do I need to join Doxie to a Wi-Fi network?
  4. Why doesn’t my network appear in the list of available networks?
  5. Doxie can see my network, but it won’t connect to it.
  6. Doxie has connected to my network, but the Doxie software can’t find it.
  7. The Doxie app sees my Doxie, but won't connect.
  8. Other Wi-Fi FAQs