Paper Pad replacement

Learn about Doxie's consumable paper pad, and how to replace it if needed.

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What's a Paper Pad?

Doxie's paper pad is a rubber and metal pad that applies gentle pressure to stacks of paper as they scan, allowing Doxie's automatic feeder and rollers to "grab" one sheet a time.

With prolonged scanning, this part thins and wears out over time and eventually need to be replaced. Doxie Pro has been designed with user-replaceable pads and rollers, allowing you to make a quick and easy replacement when the time comes.

We estimate that the paper pad has a 30,000 page scan life before needing to be replaced (that’s a lot of scans!).

If you start seeing repeated and frequent issues of paper not feeding, multiple pages feeding at once, paper jams, or skewing, it's best to inspect the pad for signs of wear.

CAUTION: Doxie’s paper pad is fragile. Be careful not to bend the metal or impact the rubber surface.

When to Replace

To determine if this part is worn out, first clean your scanner and then carefully inspect the part to see if it’s thinned, flattened, or started shedding little bits of rubber. If so, it’s time to replace the part.

👋 If your Doxie is relatively new, you definitely don't need to replace this part. If you’re experiencing scanning or feeding issues, Doxie likely just needs a good cleaning. Here’s how to clean Doxie Pro and get back to scanning like new!

How to Replace Doxie’s Paper Pad

📌  Don’t forget that your Doxie came with a spare replacement paper pad included in the box!

  1. Unplug Doxie Pro from your computer and power supply
  2. Press the release button to open the inner panel
  3. Locate the rubber and metal pad with blue tabs that’s marked with arrows
  4. Squeeze the two tabs on the side of the pad and lift to remove. Caution: Doxie’s paper pad is fragile. Be careful not to bend the metal or impact the rubber surface during installation.
  5. Carefully remove the replacement paper pad from its box by grabbing the blue tabs on the sides.
  6. Insert the replacement paper pad into the same spot as the original pad. It should click in place easily.
  7. Close the interior panel until you hear a click! to confirm it’s secured in place.
  8. Discard the used paper pad since it can’t be reused and is a choking hazard.

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Additional replacement paper pads available at:

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