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Need a hand with your Doxie Go SE? We're here to help!
First, do any of our Top Frequently Answered Questions apply?

  1. My Doxie isn’t turning on.
  2. How do I join Doxie to my home or office Wi-Fi network?
  3. How do I get rid of lines on my scans?
  4. What do the status lights mean on my Doxie?
  5. How do I staple scans into multi-page PDFs?
  6. Why isn’t the Doxie app recognizing the scanner when it’s connected via USB?
  7. Why is the red LED on?
  8. Why does my scanner keep turning off?
  9. Doxie won't scan and has a flashing red light.
  10. Doxie won't scan and has a solid white light.
  11. I’m having trouble feeding sheets.
  12. I lost one of Doxie Go SE's included accessories.
  13. I'm getting an "OCR Initialization Error 126" when I launch Doxie's software.

If your question isn't listed above, pick a category below for more frequently answered questions. If you still can't find your answer on the next page, you'll find a direct link to contact Doxie Customer Care for expert personal assistance.