Doxie's drive doesn't appear on my desktop.

Mac only. If you're expecting to see Doxie's disk appear on your desktop (like earlier Doxie models and software versions), it won't appear if connected scanning is enabled. Disable it for your Doxie's drive in Preferences > General > Connected Scanning Settings… if you do want Doxie to appear on your desktop. Take note that Doxie is designed to be used with its included software, and isn't intended to be accessed directly – but you can do this if you wish.

If the Doxie app isn't recognizing the scanner when it's connected via USB, read this article instead.