Buzzing noise (paper won't feed through)

If Doxie is a) making a buzzing or grinding noise, and b) isn't feeding, this indicates a rare condition with the feed motor.

Please note: The original Doxie has been obsolete for a number of years and is no longer covered under a manufacturer warranty. If you still need help with your Original Doxie, please feel free to contact Doxie Customer Care with your questions, with the understanding that we may be unable to help. Our ability to support the product due to its age is extremely limited but we will do our best.