Original Doxie has been discontinued since 2014 and is now obsolete. Limited support is available on this help site. Click here for more information. Have another model? Click here for current Doxie product support.

Windows 8 Installation

These instructions are for Windows 8.0, which is not the current version of Windows 8. If you're using Windows 8.1, follow these directions instead.

The original Doxie (model # DX100) USB scanner works with Windows 8, but requires a special driver installation. Just follow the directions below.

  1. Download and install Doxie 2.10.3 for Windows.
  2. During installation, you'll be prompted to disconnect and reconnect Doxie -- this won't work, because the drivers haven't installed properly. Instead, proceed to follow the steps below.
  3. Bring up Charms by moving the mouse to the lower right corner of the screen.
  4. Go to Settings.
  5. Click on "Change PC settings" at the bottom.
  6. Click on General.
  7. In the Advanced startup section, click the [Restart now] button.
  8. Click on Troubleshoot.
  9. Click on Advanced options.
  10. Click on Startup Settings.
  11. Click the [Restart] button and wait for the computer to reboot.
  12. Press (7) Disable driver signature enforcement -- Windows will start.
  13. Proceed to install Doxie's driver by clicking the appropriate link here: 32-bit Windows, 64-bit Windows. You'll get an installation warning for installing an uncertified driver – choose "install this driver software anyway".
  14. If Doxie is already plugged in, disconnect it, wait 5 seconds, then reconnect.
  15. Launch the Doxie app, and you're ready to scan.
  16. Restart after finishing this process to re-enable driver signature enforcement.