Original Doxie has been discontinued since 2014 and is now obsolete. Limited support is available on this help site. Click here for more information. Have another model? Click here for current Doxie product support.

I lost my cleaning and/or calibration sheets

The original Doxie needs to be calibrated for its first use with a new computer, and occasionally thereafter if image quality changes.

If you lost your calibration sheet, you can use a white sheet of paper (8.5x11" / A4) to calibrate in a pinch.

If you'd like replacement cleaning and calibration sheets, you need a Doxie DX100 Maintenance Kit. We keep some of these around as spare parts -- just ask Doxie Customer Care for a set (and include your address).

Note, this kit is for the original Doxie only - the black scanner with pink hearts:

If your Doxie doesn't look like the picture above, just ask Doxie Customer Care and we'll help you find the right kit.